Terms of Use

Using this website

This website gives general information about DUO Transit and lets you contact us. Information here, including example screens, equipment weights and trailer capacities, is for general guidance only. Features marked "coming soon" are not yet available. These terms cover this website and the DUO app's text messages.

Text messages

DUO Transit driver alerts are texts the DUO app sends to truck drivers about loads their carrier assigns them: new assignments, changes to a load's times, stops or details, and assignments that were removed or canceled.

• How to join: check "Text me load assignments" on your DUO driver invite, or text START to DUO's number. DUO texts only drivers who agreed themselves.
• Agreeing to texts isn't a condition of employment, of driving for a carrier, or of using DUO.
• Message frequency varies with your loads. Message and data rates may apply.
• Reply HELP for help, or email admin@duo-transit.com.
• Reply STOP at any time to stop the texts. Reply START to get them again.
• Wireless carriers aren't liable for delayed or undelivered messages.

Our Privacy Policy explains how we handle your number: we never share it, or your agreement to texts, with third parties or affiliates for marketing.

Your messages

Please don't send anything unlawful, abusive or that you don't have the right to share. Don't use the contact form to send spam.

Our content

The DUO name, logo, illustrations and site design belong to Duo Transit Corporation. Please don't copy them without permission.

No warranty

We work hard to keep this site accurate and available, but it's provided "as is." To the extent the law allows, we're not liable for losses from using it.

Accessibility

We want everyone to be able to use this site. It's built to work with keyboards and screen readers, respects your device's reduced-motion setting, and uses high-contrast colors. If anything gets in your way, email admin@duo-transit.com and we'll fix it.

Contact

Questions about these terms? admin@duo-transit.com